Language Matters: Using Inclusive Language in Mental Health Conversations

Words have power. The language we use in and around mental health can either build bridges of understanding or create barriers of shame and exclusion. For those seeking healing — especially clients from marginalized communities — inclusive, affirming language is not just “politically correct.” It’s essential. Whether you're a client or provider, choosing language that reflects dignity, identity, and nuance is one of the most powerful tools we have. This is especially true in settings like online therapy, where tone and word choice carry extra weight.

Why Inclusive Language Is So Important
Many people come to therapy carrying the weight of labels they've internalized — “too sensitive,” “difficult,” “broken.” For BIPOC individuals, LGBTQ+ folks, and trauma survivors, these labels often intersect with harmful stereotypes, family messages, or systemic oppression. A skilled trauma therapist works to dismantle these narratives by using words that empower rather than pathologize.

Inclusive language validates experience, respects identity, and creates psychological safety — something that's vital when working through sensitive issues like trauma, grief, or identity conflict. It helps people feel seen, not judged.

Examples of Inclusive Shifts in Language:

  • Instead of “non-compliant,” try “engaging at their own pace”

  • Instead of “addict,” use “person living with addiction”

  • Use chosen names and pronouns without question

  • Say “survivor” instead of “victim” when preferred

  • Replace “normal” with “typical,” to avoid othering someone’s experience

These shifts may seem small, but they can dramatically affect how safe or welcome someone feels — especially in clinical spaces.

The Role of BIPOC Therapists in Language Awareness
A BIPOC therapist often brings a deeper awareness of cultural nuance to the therapeutic relationship. This includes understanding how language has been used historically to harm, silence, or stereotype. For example, phrases like “resistant” or “hard to reach” have often been used to describe BIPOC clients, when the real issue was a lack of cultural competence.

Representation also helps clients speak more freely in their own voice — whether that’s with AAVE, code-switching, spiritual references, or bilingual fluency. A culturally aligned therapist will not “correct” or pathologize those expressions, but honor them as part of the client’s identity.

Online Therapy & the Power of Words
In online therapy, where body language and subtle cues are more limited, word choice becomes even more important. A trauma therapist trained in virtual care knows how to create connection, empathy, and clarity — even through a screen. Language is the bridge, and every word counts.

Using EMDR with Language Awareness
EMDR practitioners also need to be mindful of how they use language during trauma reprocessing. The way a therapist frames a memory, describes a belief, or guides a body scan can impact whether the client feels safe, retraumatized, or empowered. A trauma-informed, inclusive EMDR approach adapts to the client’s cultural lens and personal language, not the therapist’s assumptions.

Conclusion
Language shapes reality. In mental health spaces, it can be the difference between shame and self-worth, between silence and healing. Whether you're seeking a BIPOC therapist, starting online therapy, or exploring trauma treatment like EMDR, pay attention to the words used in your care. Healing begins with being heard — and how you’re spoken to matters.

If you're ready to embark on a journey of healing and personal transformation, I encourage you to reach out. I am passionate about trauma-informed care in all spaces as well as creating safety so you can process your experiences at your own pace. Please contact me to schedule a consultation and learn more about how online trauma therapy can help you achieve your goals.

I am dedicated to helping you create a life filled with greater joy, fulfillment, and resilience. Let's work together to start your healing journey.

Mary Eldridge (she,ella) LCSW,LISW,LICSW

Mary Eldridge is a BIPOC trauma therapist with over 10 years of experience in the field of interpersonal violence. Mary is passionate about disrupting the dynamics of oppression and supporting victims and survivors in their journey to healing. Mary serves the states of IA, WA, and WI, with a special focus on cities like Cedar Rapids, Spokane Valley, and Madison. Reach out for support!

https://www.pathwaytohealingcs.org
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Culturally Sensitive Therapy: Understanding and Respecting Diverse Backgrounds